Some of the more common questions asked by our customers.
Q: Do I need to sign a contract.
A: Customers are not asked to sign any contract with Pro-Purchase and continue to benefit from our preferred terms for as long as they wish.
Q: Do I have to change supplier.
A: We will advise you of the most economical option for the particular purchases you are making. In many cases this will not require a change of supplier.
Q: Who Do I Place My Order With.
A: You continue to place orders and pay invoices directly with your supplier
Q: Do you charge a percentage of the money you save.
A: No we do not charge any fee for the savings we produce, or the continued management of your costs. Occasionally we are asked to investigate and recover money from the billing errors prior to a customer joining us. In the majority of cases we will also perform this service also without charge. Only occasionally where significant time and expense is incurred will we need to levy a charge. In these circumstances we will advise you of the cost of completing the work and recovering the money.
Q:How do Pro-Purchase receive their income.
A:Pro-Purchase receive small amounts of money from suppliers and service providers where customers take advantage of our pricing